At Joseph And Company, we recognize the serious nature of the current COVID-19 pandemic and the need for a business response that is aimed at protecting the health and well-being of our employees, clients and the public at large, as well as ensuring our continued efficient operations. With the recent announcement from the provincial government (re: essential workplaces in Ontario), Recyclers will be permitted to continue to operate. Although business will continue to operate, it is imperative that all employees and visitors adhere to our mandatory workplace practices.
Yes, we are open!
Both our ferrous yard on Lancaster St. and our main office on Victoria St. continue to remain open and our trucks remain on the road ready to service your workplace and/or worksites. We will continue to do our best to work within the framework of rules, guidelines, and best practices related to serving customers during the COVID-19 pandemic. If you adhere to the rules we set out in our spaces, you can trust that your experience will still be a positive one.
We are currently operating a different schedule at both yards. Our current hours, as of March 25th are:
Monday – Friday: 8:00am – 3:00pm
Currently, there is no disruption to our bin servicing. It’s important that we maintain your regular service levels and uphold environmental responsibilities to our communities.
What has changed?
Joseph and Company is doing our best to be socially responsible. We will do everything within our power to ensure that we consider and accommodate employee safety and well-being.
Client Visit & Contact Protocol
Joseph and Company are currently not undertaking any site visits. They’ll utilize email, phone and other means of technology to communicate and ensure business continuity.
Feel free to give us a call to say hello or any other virtual social interaction. We are here for your even if we cannot physically be present! We want to know how you are doing!
On-Site Facility Safety & Best Practices
Employees who have travelled outside of Canada (or those who have been in contact with someone who has) have been advised that they are immediately to be placed in 14-day self-isolation at home.
Employees who are feeling sick are not permitted to come into the workplace.
High traffic areas such as the cashier booth, door handles and common areas will be disinfected.
It is imperative that each of us follow strict social distancing of a min. 6 feet. This also extends to any visitors that come into our facility.
Our main office shall only service one customer at a time. So only the person being paid should be in.
Avoid non-essential gatherings and greetings (such as handshakes).
Frequently wash your hands and do not touch your face.
We ask that if you answer yes to any of these questions, that you DO NOT come to any of our yards or workspaces. Any visitors exhibiting signs of being sick will be asked to leave and not return for 14 days.
Are you experiencing any flu-like symptoms, such as fever, cough, or shortness of breath; or have you
had any of these symptoms in the past 14-days?
In the past 14-days, have you traveled outside of CANADA?
Have you been in close contact with anyone who has tested positive for COVID-19, been under quarantine in the past 14-days, or is currently being evaluated for COVID-19?
We thank you in advance for your cooperation and continued support of our business. These measures are being put in place for the protection of our employees, as well as contractors, suppliers, and all visitors to our facilities.
Should you have any questions please do not hesitate to ask.
Vice President and General Manager
Joseph and Company